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WANTED: Awesome Technical Support and Fulfillment Person

We are a small and fast-growing online publishing company providing courses, software, training and tools for Real Estate Investors and Agents so they can market their business. We are seeking an awesome team member to help us fulfill our technical orders and also interact with customers who require technical help. If that sounds like you, please read the following and follow the instructions carefully.

YOU: This is a work from home position (remotely) as a primary technical fulfillment person and tech support specialist. You will perform fulfillment activities for our products and work with customers one-on-one via email, chat and phone when needed. We strive to provide excellent customer service, and you need to feel the same way. Salary is negotiable, but very competitive. Hours will be flexible, but range around 20-30 per week for now. We have minimal customer service on the weekends, so most hours will be between Monday and Friday. The possibility of more hours will be available as well.

US: We are an online publishing company, founded in 2008. Most of our clients are Real Estate Investors from around the world, with a small percentage being Real Estate Agents. We specialize in providing online training courses, software and systems to help our clients market their business and find people who want to sell their house. When our customers are successful, we are successful. It’s our core mission to help people succeed with their business and build the lifestyle they are looking for.

Is This Position A Fit For Both of Us?

  • If…
  • You believe working with a small, awesome team and helping a great company grow, and…
  • You are a motivated self-starter who can work well from home without supervision, and…
  • You are fantastic at working with people in a friendly and helpful manner, and…
  • You are pro-active and able to problem solve and figure things out on your own, and…
  • You are dependable, reliable, honest and hardworking, and…
  • You are great at taking action following through and finishing the task at hand, and…
  • You do not quit until you solve a problem and get it right, and…
  • You love helping people and enjoy the happy outcome on their part, and…
  • You have great energy, are a positive person, and have an upbeat vibe about you, and…
  • You’re ok with having a little fun while we get the “work” done, then…

Keep reading and follow the instructions below!

As a technical expert on our team, you will be responsible for the following (not all-inclusive) tasks:

-Fulfill our web-based products by following a specific set of instructions via text and video.

-Work one-on-one with customers needing assistance via email, live chat, text and phone to help them get set up with products, troubleshoot existing products and answer inquiries.

Skills:

Personal skills are listed above, but additional skills will be required as well:

-Must be great at working with computers, the internet and various types of software, with a quick learning aptitude for each.

-Must have impeccable Integrity, Honesty and a track record for the same.

-Be extremely organized, able to follow very specific instructions.

-Able to learn new software and systems quickly and efficiently.

-Be comfortable with learning and making some mistakes along the way (learning from those mitsakes).

-Be comfortable talking to people in person and a good listener.

Working Remotely


All of our team works remotely, from home or their own “office” space. We all enjoy the awesome benefit of doing so, but there are responsibilities also. Everything we do happens electronically, over the internet, team chat, skype, mobile phones, team meetings and more. You need to be accepting of that. We will expect a lot from you, but the rewards will be excellent. We love having flexible work times, vacation schedules and having fun, all the while providing excellent products and service for our customers.

Schedule and Pay


Salary is negotiable, relative to experience. As you grown in the position and do a great job, your pay can grow too. Hours will be 20-30 per week to start, with availability of more time in the near future. Hours can be flexible, but must be consistent.

How To Apply


If you think, after reading this page, that this would be an incredible fit for you (and us!), please send your resume’ AND a personal cover letter to positions(at)investorlionhq.com


Create a personal cover letter to us. Please note that a standard form letter or including us in part of a resume’ blast will get your application “round filed”


  • In a couple paragraphs, explain why you’re the perfect pick for this position. What makes you really stand out?
  • Describe your experience with technical support/fulfillment, if any.
  • What’s the biggest challenge you’ve overcome in your life? How did you overcome it? What did you learn from it?
  • What are the last 3 books you’ve read? When?
  • What stood out to you most when reading this page?
  • What do you do for fun?
  • What do you do now for work?
  •             If you don’t have one, explain why.
  •             If you DO have one, explain why you are looking.
  • Lastly, put a symbol in your subject line, like this ##! That’s your first test to see if you pay attention to detail and if you read this entire page.
We look forward to hearing from you!

Copyright, Investor Lion